For parts ordered from the Control Connections Australia website which do not require customisation, please allow between 3-4 days for your order to arrive. Customised products may require longer if products are not in stock. If more than 5 days have passed please contact us to review the status of your order. Refunds will be handled through email if necessary.

Various types of delivery sources will be utilised depending on the customers requirements and point of delivery. Prices for delivery will vary depending on information provided, alternatively customers can provide details of their own carriers, service type and their own account numbers.

All shipments are made FOB at Control Connections premises or such other place as Control Connections may approve. Full risk of loss (including transportation delays and losses) shall pass to the customer upon delivery of the products at the FOB point. Shipments will be made according to Control Connections best judgement unless the Customer gives Control Connections prior written notice of the method by which the Products are to be shipped. Any payment of freight by Control Connections will not prejudice the conditions set out above.